- In this Terms and Conditions, unless the context requires otherwise, the following words and expressions shall have the
following meanings:
"Business Day"
means any day (other than a Saturday, Sunday and Public Holiday) on which banks are open for general business, the
Member Country and the Beneficiary Country.
"Beneficiary"
means the person (natural or legal) receiving the funds from the Member.
"Beneficiary Country"
means the country in which the Beneficiary maintains the account for the funds to be received.
"Confidential Information"
means all information, including but not limited to, Personal Data (as defined under Data Protection Law) in
whatever form, including but not limited to visual, oral or electronic form, relating to MoneyMatch, the MM Platform
and/or the Users of the MM Platform, which is obtained, provided or disclosed through MoneyMatch, the Agreement and/or
the MM Platform to the Users.
"Content"
means all contents available on the MM Platform, whether created by MoneyMatch, including organisation, layouts,
user interface, texts, documents, databases, graphics, designs, compilations, photographs, pictures, drawings, videos,
sound recordings and other materials.
"Corporate Member(s)"
Refers to any Member that is legal entity, including but not limited to corporations, partnerships, companies, and
associations incorporated or registered in accordance with applicable laws of its jurisdiction of incorporation or
registration. A Corporate Member shall authorise to appoint a natural person to be its representative.
"Data Protection Law"
refers to all applicable laws, regulations, guidelines, and codes of practice relating to the collection, use,
disclosure, storage, and protection of personal data, as may be amended from time to time. This includes, but is not
limited to The Personal Data Protection Act 2010 (PDPA) of Malaysia, The Privacy Act 2020 of New Zealand, The
Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong, The Personal Data Protection Order, 2021 under the Personal
Data Protection Framework of Brunei Darussalam, The Personal Data Protection Act 2012 (PDPA) of Singapore, The Privacy
Act 1988 (Cth) of Australia, including the Australian Privacy Principles (APPs) and any other relevant
data protection and privacy legislation in jurisdictions where MoneyMatch and its group entities operate.
"Exchange Rate"
means the exchange rate between the relevant currencies as determined by MoneyMatch and made available on MM
Platform.
"Fees"
means the fees at the rate as determined by MoneyMatch through MM Platform payable by the Member to MoneyMatch for
the services provided within the MM Platform.
"Individual Member(s)"
Refers to any Member who is a natural person and registered with MoneyMatch in their personal capacity.
"Intellectual Property"
means patents, trademarks and service marks, rights in designs, trade or business names and copyrights (whether or
not any of these is registered and including pending applications for registration of any such thing) and rights under
licences and consents in relation to any such thing and all rights or forms of protection of a similar nature or
having equivalent or similar effect to any of these which may subsist anywhere in the world.
"Member(s)"
means User(s) whose sign-up and/or registration has been approved by MoneyMatch and such approval has not been
suspended, terminated or revoked. The phrase “Member(s)” shall refer to both “Individual Member(s)” and “Corporate
Member(s)”.
"Member Account"
means the bank account of the Member.
"Member Country"
means the country in which the Member Account is maintained.
"MM/MoneyMatch"
refers to MoneyMatch Group, its subsidiaries and affiliates including without limitation to (a) MoneyMatch Sdn Bhd,
(b) MM Technologies Sdn Bhd; (c) MMB Transfer Sdn Bhd; (d) MoneyMatch (Australia) Pty Ltd; (e) MoneyMatch Singapore
Pte Ltd; (f) MoneyMatch (New Zealand) Limited; and (g) MoneyMatch (Hong Kong) Limited.
"MM Platform"
Shall refer to the following:
a. for Individual Members; MoneyMatch Transfer, encompassing the web-based platform at http://transfer.moneymatch.co, its associated mobile applications,
related databases, and supporting software, all operated by MoneyMatch to facilitate cross-border remittance for
individuals; and
b. for Corporate Members; Pulse by MoneyMatch, a platform specifically designed by MoneyMatch to
streamline business payments and facilitate cross-border transactions for corporate entities.
"Net Payout Amount"
means the net amount less the bank charges pursuant to Clause 5.10 to be credited to the Beneficiary Account.
"Order"
means the order created by the Member on the MM Platform to make a Transfer in accordance with the Agreement.
"Parties"
means MoneyMatch and the User and/or Member(s), as the case may be, and “Party” means any one of
them
"Reversal"
means a request for the return of the Reversible Amount.
"Reversible Amount"
refers to an amount of money that is incorrectly sent to or wrongfully received by the Member or Beneficiary.
"Transfer"
shall have the meaning prescribed in Clause 4.1.
"Transfer Amount"
means the amount (in the relevant currency stated in the Order) to be transferred by the Member to the Beneficiary
for MoneyMatch to perform the Transfer exclusive of the Fees.
"User(s)"
means any person(s) who browses, visits, accesses and/or uses the MM Platform whether active, semi-active or
inactive including the Members.
- References to statutory provisions shall be construed as references to those provisions as amended or re-enacted or as their
application is modified by other provisions (whether before, on or after the date hereof) from time to time and shall include
any provisions of which there are re-enactments (whether with or without modification).
- References herein to Clauses are to clauses in and schedules to these Terms and Conditions unless the context requires
otherwise.
- The expressions "MoneyMatch", “Member” and "User" shall, where the context
permits, include their respective successors, personal representatives and permitted assigns.
- Unless the context requires otherwise, words importing the singular include the plural and vice versa and words importing a
gender include every gender.
- Where a word or phrase is given a defined meaning in these Terms and Conditions any other part of speech or other grammatical
form in respect of such word or phrase has a corresponding meaning.
- Any reference to “these Terms and Conditions” is a reference to these MM Platform Terms and Conditions and
any written amendments, supplementals or novations of these Terms and Conditions from time to time, and includes a reference
to any document which amends, waives, is supplemental to or novates the terms of these Terms and Conditions.
- Any reference to “writing”, or cognate expressions, includes any communication effected via the MM Platform,
electronic mail, telex, cable, facsimile transmission or other comparable means but shall not include short messaging
services, instant messaging services or internet chat.
- Any reference to a “day”, “week”, “month” or “year” is to
that day, week, month or year in accordance with the Gregorian calendar.
- If any period of time is specified from a given day, or the day of a given act or event, it is to be calculated exclusive of
that day and if any period of time falls on a day which is not a Business Day, then that period is to be deemed to only expire
on the next Business Day.
- Any payment from MoneyMatch to the Users under these Terms and Conditions shall be without any interest.
- MoneyMatch shall only process all Orders submitted by the Members during the business hours (9.00 a.mm to 5.00 pm MYT) on
Business Days. Orders made outside these hours shall only be processed by MoneyMatch the next Business Day.